AutoZone Auto Parts

4.2
424 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
22341 Bellaire Blvd, Richmond, TX
77407, United States

Hours

Reviews

4.2
424 reviews
5 stars
274
4 stars
66
3 stars
32
2 stars
10
1 star
42

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond, particularly highlighting employees like Joanna, Anthony, and Matthew.

Product Availability

Several reviews mentioned issues with product availability, including delays in receiving parts and instances of defective products.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from certain employees.

Store Management

Feedback on store management was mixed, with some praising managers for their assistance while others reported unprofessional behavior.

Cleanliness and Organization

Customers generally found the store to be clean and well-organized, contributing to a positive shopping experience.
  • ER
    Ella Rogers
    Oct 28, 2025
    5.0
    Came 1 hour before closing to buy and fix my turn signal. Mr. Jeff stayed with me to help even while preparing to close. They were kind, helpful and knowledgeable!
  • EG
    edgar gomez
    Oct 11, 2025
    2.0
    Employee with bad attitude is not good for business
  • KT
    Krysteen Thornton
    Oct 6, 2025
    5.0
    My husband and I came to this autozone because we accidentally put def in the fuel tank. When we got there the guys were SUPER helpful! I believe the gentleman Daniel, was the superstar of our night. He went above and beyond. He helped us as much as he could given the circumstance. Even after the store closed, Daniel came back to bring us rags because my husbands hands were really dirty. Exceptional service!!
  • DS
    Dayo Scott
    Sep 28, 2025
    5.0
    Andres M was really helpful with everything ..he installed the new battery too.. I couldn’t ask for better service .. thank you
  • AP
    Alejandro Panizo
    Sep 14, 2025
    5.0
    Excellent store, good spare parts and excellent service.