Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Hartford #4494 in East Hartford, CT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in East Hartford, CT or call us at (860) 200-9188.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
193 reviews
5 stars
125
4 stars
24
3 stars
9
2 stars
11
1 star
24
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that staff members were knowledgeable and helpful, but there were also complaints about employees being untrained or providing incorrect information.
Store Cleanliness
The store was generally reported as clean, but some customers mentioned issues with stock availability and organization.
Positive Experiences
Many customers shared positive experiences with specific employees who went above and beyond to assist them, highlighting exceptional service.
Negative Incidents
There were multiple reports of negative experiences, including unprofessional behavior from staff and issues with product availability.
- FNFrankie NegronOct 27, 20251.0This place sucks they’re rude and very unprofessional. The staff argue with each other back-and-forth in front of customers. When you call they pick up say please hold then put you on hold right away.
- XIxhoi isufajSep 30, 20251.0Worst experience ever as a customer. Mistreated like never before in my life. I have an Acura MDX my alternator died right at the parking lot, go inside to ask if they could help testing my battery and this guy behind the counter offered to help me, and I ask if its free or do I need to pay anything, he tells me $50 cash to replace it which I give it to him, as a European that dont understand how the shops work around here, and comes to proceed the replacement after he got the cash. He Did it so tight that damaged the new battery and the old battery he took it from me and it was a Acura one. Robbed me twice. And then I go to proceed with the car to change the alternator my mechanic heard the story opened my eyes that actually smth like that happened and told me to go ask for my battery back and give the new one back, I get there they tell me no return u have damaged it, and I called out the guy that replaced it and told him it was him who damaged it, and they were told by they GM to return the battery and give me back my old one. Imma say one positive thing, autozone products are great just the staff has a horrible attitude and trynna rob people.
- NKNick KendallSep 19, 20255.0Organized and staff friendly, ready to help
- DDdeeesmsSep 16, 20255.0Special thanks to Bruce & Justin for their outstanding service! Even at the end of their workday, they went out of their way to rescue me when my car wouldn’t start. Their professionalism, expertise, and genuine kindness got me back on the road quickly. I truly appreciated that their focus was on helping, not a sales pitch. I’m so grateful for their time and support—thank you, gentlemen!
- DDdd DiodonetSep 12, 20255.0I had such a great experience at AutoZone today! I accidentally locked my keys inside my car, and Raul Mendez went above and beyond to help me out. He was patient, professional, and kind the entire time. Thanks to his quick thinking and willingness to assist, I was able to get back into my car without stress. It’s rare to come across customer service like this, and I truly appreciate Raul’s help. Thank you, AutoZone, for having such a dedicated employee