Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mark, Justin, and Robby for their exceptional service.
Product Knowledge
Several reviews highlighted the staff's ability to diagnose problems and provide accurate recommendations, showcasing their expertise in automotive parts and services.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude or unhelpful employees, indicating inconsistency in service quality.
Cleanliness and Organization
Customers appreciated the cleanliness and organization of the store, which contributed to a pleasant shopping experience.
Battery Services
Numerous reviews specifically mentioned positive experiences related to battery replacements and assistance, indicating this as a strong service area for the business.