Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mantua #4182 in Mantua, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mantua, NJ or call us at (856) 681-8004.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
164 reviews
5 stars
109
4 stars
22
3 stars
6
2 stars
3
1 star
24
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews highlighted the staff's varying levels of knowledge about products and services, with some customers expressing frustration over inadequate assistance.
Positive Experiences
Many customers reported positive experiences with specific employees who went above and beyond to assist, indicating that individual staff members can significantly impact customer satisfaction.
Store Operations
There were complaints about the store's operational issues, such as incorrect stock information and limited service offerings, which led some customers to seek alternatives.
Overall Satisfaction
While some customers expressed dissatisfaction and vowed to take their business elsewhere, others praised the store for its helpful staff and willingness to assist.
- CVCristina Vann5 days ago5.0Very Helpful & they gave me a free water from the back because they were sold out of water from front! Very kind!!!!
- DBDavid BiermanOct 30, 20251.0I’m not someone who leaves a review but the lady behind the counter (not gonna drop any names) today had me so heated so here I am. All I needed was her to tell me what wiper I needed. You Would have thought I asked her to make it for me. She made it feel like I was inconveniencing her from all her standing around she was doing. Not a great start but I had a rough day at work so thought maybe it was just me. Didn’t say anything to her did talk ahit to my self about her but whatever lol I Get the wiper go home to change it. It Was wrong wiper whatever not a big deal. I go back to the store ask a different lady to help me because I didn’t wanna deal with the First Lady. The Second Lady jokingly said her name was “Wiper Queen” ! She was a rock star and super helpful and a pleasure to deal with. We joked and talked as we tried to find the right wiper. The First Lady comes over and says “man you should atleast know how To change a wiper blade”. Me being me a smart remark came out saying if she knew how To do her job I would have gotten the right wiper. I Wasn’t trying to be rude but I don’t do disrespect so it came out. I Let it go went about my business. The second associate even spoke up and said you got him the wrong wiper and dont be rude to a customer. Listen I’m not someone who can’t take heat but something about this lady rubbed me wrong. She needs to take lesson from wiper queen not on even how to do her job correctly but how to just be a decent human! Idk what I did to the First Lady but from the moment I went into the store the first time she just kept throwing out smart ass remarks the whole time and it really just had me biting my tongue the entire time. First Lady gets 1 star! The Second Lady gets 5 stars and was an absolute pleasure! Thank you WIPER QUEEN LOL!
- BMBrian MooreOct 27, 20254.0They did a excellent job
- KDKim DiGiuseppeOct 27, 20255.0Stopped in today because I needed to change the battery in my key fob. The two employees were incredibly helpful. They worked until they were able to get my key fob open and replaced my battery. So thankful for their kindness, their work until they got it attitude and overall great customer service!
- CFChristian FalconSep 16, 20251.0Very disappointed with the customer service at this location. Working in public service 10+ years..I was very surprised by the comments directed towards me.