Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Tucson #2741 in Tucson, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tucson, AZ or call us at (520) 294-1900.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
610 reviews
5 stars
392
4 stars
111
3 stars
45
2 stars
17
1 star
45
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Santiago, Adrianna, and Abraham for going above and beyond.
Mixed Experiences
While some reviews praised the service, others reported negative experiences with rude staff and poor customer service, indicating inconsistency in service quality.
Product Availability
Customers noted that the store generally had the parts they needed, contributing to a positive shopping experience.
Staff Knowledge
Several reviews mentioned the staff's knowledge and ability to assist with car issues, although some customers felt that certain employees lacked sufficient product knowledge.
Store Environment
The store was described as busy, with some customers experiencing long wait times, but overall, many appreciated the atmosphere and helpfulness of the staff.
- VSVanessa SaldivarNov 5, 20251.0I went in for a dead battery the was still under warranty. The girls who work at the store on Valencia and 12th in Tucson,Arizona Raquel and Heaven were so sweet they continued to try their best to help me as the Manager refused. The original battery I purchased 2 years ago that was still under warranty found out it was the wrong battery to my vehicle. The manager was rude wouldn’t speak or look at me directly I had to question myself like if I knew him or did something to this man. He was so rude and immature after over 45min of the two sweet girls trying to help me he then decided he wanted to help, probably just wanted to get me out of the store. Moral of the story is don’t be in customer service or a manager at that is your going to be rude and empathetic I could go on and on about this so called Manager named Victor!
- BBBetter.Hair.EducationOct 4, 20255.0Adriana was so helpful! Thank you
- SLSheryl LakeSep 29, 20255.0Autozone is always a go to for us when we are able to do our own repairs on our vehicles. We went in here the other day and Adrianna helped us out. Not only did she know what items we needed but she was friendly and helpful. If you do your own car repairs or maintenance- this is a reliable place to go!
- AVAlex VerdugoSep 15, 20251.0I went in to ask a question about some parts I purchased the day before. Before I could even finish asking, the two viajas at the counter told me I had to Google it. Guess Google is customer service now.
- AMArik MillsSep 3, 20251.0Terrible customer service. No English speakers