Customer Service
Many customers praised the staff for their helpfulness and knowledge, particularly highlighting individuals like KJ, Herbert, and Christian for going above and beyond.
Service Speed
Several reviews noted quick service, especially for battery replacements and other urgent needs, although some customers experienced long wait times.
Product Issues
There were complaints about receiving incorrect parts and issues with product quality, including a faulty battery and wrong brake pads.
Staff Attitude
While many reviews mentioned friendly and professional staff, there were also reports of rude behavior and unhelpfulness from certain employees.
Store Management
Mixed feedback on management, with some customers appreciating proactive assistance while others reported poor management and lack of support.