Customer Service
Overall, customer service received mixed reviews; while many praised individual employees for their helpfulness and professionalism, others reported rude behavior and poor service experiences.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with car issues, particularly in identifying the right parts and providing installation help.
Store Experience
The store was frequently described as clean and well-organized, contributing to a positive shopping experience for many customers.
Management Praise
Specific managers, particularly Kevin, received numerous commendations for going above and beyond to assist customers and ensure satisfaction.
Delivery Issues
There were complaints regarding delivery mistakes and poor handling of order issues, leading to frustration among some customers.