Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Virginia St in Reno, NV is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Reno, NV or call us at (775) 323-4007.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
690 reviews
5 stars
405
4 stars
148
3 stars
64
2 stars
34
1 star
39
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tyler, Karen, and Sean going above and beyond.
Product Availability
Customers appreciated the store's ability to have the parts they needed in stock, although some noted issues with inventory management and the need for better communication regarding product availability.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Staffing Issues
Several reviews mentioned understaffing during busy times, leading to long wait times and frustration among customers.
Pricing Concerns
Customers expressed concerns about higher prices compared to competitors, suggesting that more competitive pricing could improve their shopping experience.
- JWJade WhitbeckOct 12, 20251.0All of the employees are eating while they work, disgusting! They do not have any heating products because it's not "cold cold" after a 30degree night in Reno (NO COMPASSION FOR THE UNHOUSED) and when I showed they DO have the product, they refuse to grab from the back and insist the inventory is just "messed up" and what they have is what they have
- AWA WSep 25, 20255.0all the staff is very friendly there except one girl I encountered. she was rude and not helpful, acted like me asking questions was a bother to her and basically dismissed my questions and half answered them. everyone else has always been really great and helpful tho
- MPMark PulferSep 19, 20255.0Young gentle by the name of Tyler helped me with a battery installation/exchange and all new window wipers. He was professional and very knowledgeable of the installation process and very courteous. Tyler is an asset to the AutoZone company!!!
- KBKeith BeaufordAug 22, 20255.0Always good and informative at this AZ
- CCChris CastilloAug 21, 20255.0Helpful and courteous staff, had what I needed in store that day, and there was a promotion that saved me $108.