Customer Service
Many customers praised individual employees for their exceptional service, particularly highlighting Juan, Kelvin, Jessica, and Mark for their helpfulness and knowledge.
Staff Knowledge
Several reviews noted that employees were knowledgeable about products and provided valuable assistance, though some customers experienced issues with incorrect part recommendations.
Service Speed
While many customers appreciated quick service, some expressed frustration with long wait times and understaffing during busy periods.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent service and others citing rude or unhelpful staff.
Store Environment
The store was described as busy and sometimes chaotic, with suggestions for better organization and more staff to assist customers.