Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joe, Jonathan, and Giovanni going above and beyond.
Efficiency
Customers frequently noted quick service, especially regarding battery installations and diagnostics, with several reviews highlighting minimal wait times.
Product Knowledge
Staff demonstrated strong knowledge about automotive issues and products, providing valuable assistance and education to customers.
Mixed Experiences
While many reviews were positive, some customers reported poor service, including unhelpful staff and issues with product availability.
Store Environment
The store was described as welcoming and friendly, although there were mentions of disorganization and some staff appearing disengaged.