AutoZone Auto Parts

4.3
476 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Diego #5673 in San Diego, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Diego, CA or call us at (619) 283-5574.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3842 University, San Diego, CA
92105, United States

Hours

Reviews

4.3
476 reviews
5 stars
292
4 stars
90
3 stars
49
2 stars
13
1 star
32

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Vernon, Michael, and Carlos for going above and beyond.

Store Management

Several reviews highlighted issues with store management, including unprofessional behavior and lack of support for staff, leading to poor customer experiences.

Product Availability

Customers appreciated the availability of parts and products, although some expressed frustration when items were out of stock or when returns were mishandled.

Installation Services

Positive feedback was given for the installation services provided by staff, particularly for battery replacements and other assistance.

Inconsistent Experiences

While many reviews were positive, there were notable complaints about rude service and lack of assistance, indicating inconsistency in customer experiences.
  • GA
    Gabriel Arellano
    1 day ago
    5.0
    Great customer service, came in for a new battery. Junior was a great employee who assisted me as well replaced the battery for me. Really appreciated him doing that! Thank you.
  • NS
    Navi sosa
    3 days ago
    5.0
    Awesome staff
  • OV
    Orange Valencia
    Nov 3, 2025
    5.0
    Wow, amazing service from Lizette S.! My car needed a new battery, and she went above and beyond to help me and my dad. Lizette made sure everything was taken care of and didn’t leave our side until we were safely on our way. You don’t find people like her anymore — she genuinely cares about her customers. Thank you so much, Lizette! ❤️
  • NM
    Niko MR
    Sep 25, 2025
    1.0
    Store is supposed to open at 7AM and it was still closed
  • VS
    Vanessa Soto
    Sep 9, 2025
    5.0
    I just went in today looking for a car battery for my honda civic and as soon as I walked in Vernon looked at me and greeted me letting me know he will be with me shortly. I then explained to him what happened and what I needed and he helped me get the battery and also was able to install it into my car in a short time! I had gone to other Autozones in the nearby area and they were not able to assist me with installing the battery but Vern did not hesitate. He is awesome and honestly seems like he just wants to help! Thank you so much for helping me and being so nice and respectful!