Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Vernon, Michael, and Carlos for going above and beyond.
Store Management
Several reviews highlighted issues with store management, including unprofessional behavior and lack of support for staff, leading to poor customer experiences.
Product Availability
Customers appreciated the availability of parts and products, although some expressed frustration when items were out of stock or when returns were mishandled.
Installation Services
Positive feedback was given for the installation services provided by staff, particularly for battery replacements and other assistance.
Inconsistent Experiences
While many reviews were positive, there were notable complaints about rude service and lack of assistance, indicating inconsistency in customer experiences.