Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Yelm Hwy SE in Lacey, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lacey, WA or call us at (360) 455-0040.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
306 reviews
5 stars
181
4 stars
62
3 stars
26
2 stars
12
1 star
25
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Erica, Collin, and Joshua going above and beyond.
Inconsistent Experiences
While some customers had excellent service, others reported rude or unhelpful staff, indicating a lack of consistency in customer interactions.
Product Availability
Customers appreciated the wide selection of auto parts and the ability to find what they needed, although some expressed disappointment with specific product availability.
Store Environment
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Service Speed
Several reviews highlighted quick service and efficient transactions, although some customers experienced delays or issues with order fulfillment.
- OROlympia Reviews3 days ago4.0Quick to find the parts your looking for
- AUA Google UserOct 18, 20255.0Yelm hiway store Rob gave us excellent service and I was shocked at how knowledgeable he was. He went out of his way to help us locate a couple parts that your local competitors didn't want to bother helping us with he definitely set you guys apart from everyone else. It's not that he was willing to but that he was very eager to, which is a very big difference. That guy should be running the store!
- AAAlexOct 7, 20255.0AMAZING PEOPLE!! I broke down nearby and JAKE and DAKOTA saved my day. The store manager Erica was also great help, can’t thank these guys enough.
- JLJane LehnisSep 27, 20255.0I appreciated Jerramy’s tenacity in getting my bent license plate into a secure strong holder. I will definitely return to Auto Zone! The associates are friendly and most helpful. Thank you!
- AOAlfonso OrdonezSep 6, 20251.0Horrible service, this guy got mad for no reason Jake hus name. trowing stuff on the counter don't hire people that don't want to work just keep them home.