Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone San Jose #3367 in San Jose, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in San Jose, CA or call us at (408) 225-1117.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
232 reviews
5 stars
138
4 stars
40
3 stars
25
2 stars
8
1 star
21
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Tiffany, Almando, and George for their exceptional service.
Staffing Issues
Several reviews mentioned understaffing and slow service, with customers experiencing long wait times and difficulty getting assistance during busy hours.
Product Availability
Customers noted that the store generally has a good selection of parts and tools, although some reported issues with incorrect parts being provided.
Mixed Experiences
While many reviews were positive about service quality, there were also complaints about rude staff and poor service, particularly during late hours.
Store Environment
The store was described as clean and organized, but some customers felt it was understaffed and had low inventory at times.
- ENErin Nowlin4 days ago5.0I am so thankful for the team members working here today. I had a tough day trying to get home to my family. It began raining and I could not safely drive with my year old wiper blades. They went above and beyond in assisting me. Thank you.
- BBBrian BouldinSep 19, 20255.0Ruben Alviter Frost was the employee to help me out today. He has taken his time to ensure I was getting the right part and at which store to call and get the part held. I'm glad he was the one to help me today. Made the experience better and less stressful. Gentlemen definitely needs some recognition and possibly a raise. Above and beyond for the customer to ensure a better experience, absolutely an asset to your company. Recognition and reward makes for a better employee.
- YGYaraly GarciaAug 14, 20245.0Tiffany at the Monterey autozone, had the most amazing customer service and she really helped me out on changing my battery and with the terminals too! Definitely going back for her help!
- WMWalter MartinezApr 6, 20185.0Excelent
- AMA. MoreApr 6, 20173.0Poor customer service.