Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude or unhelpful.
Staff Knowledge
Several reviews highlight the staff's knowledge and ability to assist customers with their automotive needs, although some customers experienced a lack of assistance.
Wait Times
Customers frequently mention long wait times and slow service, particularly during busy periods, which detracts from their overall experience.
Product Availability
Many customers appreciate that the store usually has the parts they need or can order them quickly, contributing to a positive shopping experience.
Store Environment
The store is generally described as clean and well-stocked, although some customers noted issues with clutter and organization.