Customer Service
Feedback on customer service is mixed; while many customers praised individual employees for their helpfulness and dedication, others reported rude or unhelpful interactions.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with car issues, although some customers experienced a lack of assistance or knowledge from certain employees.
Efficiency
Customers appreciated the prompt service and quick resolutions to their issues, but there were complaints about long wait times and inadequate staffing during busy hours.
Product Availability
Many customers found the store well-stocked with necessary parts, but there were instances of dissatisfaction regarding the fulfillment of online orders and part availability.
Store Environment
The store was generally described as clean and organized, contributing positively to the shopping experience.