AutoZone Auto Parts

3.8
321 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bancroft Ave in Oakland, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Oakland, CA or call us at (510) 636-8646.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7200 Bancroft Ave, Oakland, CA
94605, United States

Hours

Reviews

3.8
321 reviews
5 stars
154
4 stars
52
3 stars
54
2 stars
11
1 star
50

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Fabian, Roy, and Esmeralda for their excellent service.

Store Management

Several reviews highlighted issues with management, including early store closures and unprofessional behavior from some staff members, leading to customer dissatisfaction.

Store Environment

Customers expressed concerns about the loud music in the store, which made shopping uncomfortable, and some noted that the store was unorganized and had stock issues.

Product Availability

While many customers found the parts they needed, some reported that the store was often out of stock or had issues with specific products.

Security Concerns

There were mentions of safety issues in the parking lot, with reports of theft and inadequate security measures.
  • SD
    Shawwty Delgado
    1 day ago
    5.0
    Good service from Fabian, helped me find my light bulb that I needed for my car and helped me change it.
  • AG
    Armando Gonzalez
    Nov 3, 2025
    5.0
    Great service from young man Fabian, helped me change my wiper blades
  • RB
    Rob Buyard
    Sep 16, 2025
    5.0
    Great service helpful
  • PR
    Paul Reed
    Jun 30, 2025
    1.0
    disgusting attitudes. "Jay" really doesn't care at all. Super bad attitude!
  • LO
    LaMar Oakes
    Jun 19, 2025
    1.0
    They’re suppose to close at 9. I got here at 8:50. My headlamp went out. They closed early for some reason. 2 other people came after me. You’re losing business.