Customer Service
Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Wanda and Alba for their exceptional service.
Product Knowledge
While some staff were noted for their expertise, there were several complaints about employees lacking knowledge regarding auto parts, leading to incorrect recommendations.
Efficiency
Customers appreciated the quick service, with many noting they were able to get in and out quickly, especially for battery replacements.
Mixed Experiences
Feedback varied significantly, with some customers reporting excellent service while others experienced rudeness or unhelpfulness from staff.
Store Management
There were concerns about management practices, including reports of poor treatment of employees and inadequate handling of customer issues.