Customer Service
Feedback on customer service is mixed; while some employees like Mollie and Hector received high praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers appreciated the wide variety of products available, but there were complaints about items being out of stock despite online listings.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist, although some customers experienced frustration with employees who lacked product knowledge.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers noted slow service and long wait times.
Pricing
Customers generally found prices to be competitive, with some noting good deals compared to other auto parts stores.