AutoZone Auto Parts

4.3
469 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Sprague Ave in Spokane Valley, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Spokane Valley, WA or call us at (509) 228-0318.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13911 E Sprague Ave, Spokane Valley, WA
99216, United States

Hours

Reviews

4.3
469 reviews
5 stars
310
4 stars
87
3 stars
27
2 stars
13
1 star
32

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Employee Knowledge

Several reviews highlighted the extensive knowledge of employees, particularly Raul and Brandon, who provided valuable assistance and advice.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.

Installation Services

Customers appreciated the free installation services offered for batteries and wipers, although some expressed frustration when these services were not provided.

Store Environment

The store was generally described as clean and well-stocked, contributing to a positive shopping experience.
  • KF
    Kendra Forks
    Oct 22, 2025
    5.0
    Thank you so much Shelby & Brandon! They helped replace my battery and had patience! If it weren’t for you we would have probably struggling for double the time you spent switching out new battery out!
  • MW
    Mike Warner
    Oct 9, 2025
    1.0
    I had a return if an item that was not used and I was treated awful! Was only customer in the store cashier complained about carrying seat cover at all, took 15 minutes of my time. Never going back!
  • DK
    Dustin Kerr
    Oct 2, 2025
    5.0
    Great customer service and for me that is extremely important
  • SK
    Stephen Kutwa
    Sep 16, 2025
    5.0
    Excellent service. Brandon was very friendly and helpful
  • CB
    Chris Bertrand
    Sep 16, 2025
    5.0
    Awesome service!!