Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unprofessional and unresponsive.
Staffing Issues
Many reviews mention long wait times due to inadequate staffing, with customers expressing frustration over slow service and employees being overwhelmed.
Product Availability
Customers appreciate the wide variety of parts available, although some report issues with specific items being out of stock.
Store Cleanliness
There are complaints about the cleanliness of the store, with some customers noting unsanitary conditions.
Pricing
While some customers find prices reasonable, others feel that parts are expensive.