Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hartford Avenue in Johnston, RI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Johnston, RI or call us at (401) 861-7770.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
351 reviews
5 stars
207
4 stars
79
3 stars
32
2 stars
14
1 star
19
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Knowledge
While some staff were noted for their expertise, there were complaints about undertrained employees who lacked knowledge about auto parts, leading to customer frustration.
Mixed Experiences
Customers reported a range of experiences, from excellent service to poor interactions, indicating inconsistency in service quality across different visits.
Long Wait Times
Several reviews mentioned long wait times and understaffing during busy periods, which affected the overall customer experience.
Stock Availability
There were complaints about items being out of stock despite being listed as available, leading to customer dissatisfaction.
- TGTiqua GrandyOct 9, 20255.0Over the top experience from Donavaghn I apologize for the spelling his name wrong, he helped me address the issue with my car and helped me install the light bulbs.
- LTLisa TillsonJul 31, 20255.0Bruce went out of his way to help!! My husband and I pulled over into a speedway station after experiencing radiator issues. We were expecting to have our vehicle towed back home to Bristol, RI (had already called AAA) when I decided to call AutoZone. I asked if there was ANY chance that they could deliver some coolant to our location. Sure enough, Bruce said he'd be happy to do so! I simply ordered the product on-line and he showed up at our location within 15-20 min. He even put in the coolant and waited a while to make sure everything was Ok. He even encouraged us to continue on to our destination (lol). We did, and got a chance to relax with friends we were on our way to visit in Foster. We ended up having a wonderful afternoon and the hiccup we had was nearly forgotten. Thanks again Bruce!!
- LPL PiekarskiMay 23, 20255.0Excellent customer service!!