Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gallatin Pike in Nashville, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Nashville, TN or call us at (615) 226-7640.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
439 reviews
5 stars
264
4 stars
89
3 stars
34
2 stars
12
1 star
40
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various car issues.
Inconsistent Experiences
While most reviews highlighted positive interactions, some customers reported rude behavior from specific employees and poor service experiences.
Product Availability
Several customers noted that the store was often well-stocked, but there were instances of items being out of stock or issues with incorrect parts.
Quick Service
Many reviews mentioned quick service and efficient assistance, particularly with battery replacements and other urgent needs.
Mixed Reviews on Knowledge
While many employees were recognized for their knowledge and helpfulness, some customers experienced a lack of expertise from certain staff members.
- RRRick RowlandOct 30, 20255.0While visiting my daughter in Nashville, I discovered that she needed new wiper blades for her car. When I visited AutoZone's store in East Nashville, I was greeted and helped by Chris. After we had difficulties installing the wiper blades I purchased, we were assisted by Ricardo. These two gentlemen demonstrated excellent customer service while helping me! We kept trying different blades until we found the ones that fit my daughter's vehicle. The exchange/refund process was painless. I'd like to thank both of these gentlemen and make sure they receive recognition for the way they handled my situation!
- SRStacie RoperOct 4, 20255.0Very helpful and attentive great customer service
- CLConstance LynchSep 8, 20251.0The manager at this location is the rudest man that I have ever met. Would not recommend going to this location for anything.
- LPLisa Perez-LopezSep 7, 20255.0Needed a new battery and ee arrived 10 min before closing. Staff was friendly and came to check on us while we changed headlights and the battery.
- KHKenya HoustonAug 1, 20255.0Very friendly /helpful staff. They had me in/out in. And love the fact they actually knew what they was doing. Greatly appreciate for your great customer service😁