Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Walton Dr in Waverly, TN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waverly, TN or call us at (931) 296-7878.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
222 reviews
5 stars
138
4 stars
55
3 stars
12
2 stars
6
1 star
11
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
Customers frequently noted that the store had the parts they needed in stock and were able to order items quickly when not available.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, stating that AutoZone's prices were higher than competitors or that they had received faulty parts.
Professionalism Issues
A few reviews highlighted unprofessional behavior from staff, including smoking at the entrance and poor customer interactions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, indicating inconsistency in service quality.
- AJAveri Jenkins3 days ago5.0Chloe was so helpful and so friendly I will be coming back to this autozone for anything I need! Great job!
- JIJohn IhnotOct 12, 20251.0Just wondering how your company has a no gun policy yet an employee jacob cook can bring a gun to work and use it in a threatening manner, get banned from part of the parking lot and still be employed. Seems like autozone has went to crap since Dean left. Im sure you can get a police report as well, being that the cops were called. All while he was on the clock.
- DSDebra ShewSep 7, 20254.0AutoZone is too high for most products I need. A lot of shops buy from them so they can mark-up prices.
- JWJohnathon WillhoitSep 1, 20255.0Fast friendly service.
- KAKaren AllenAug 1, 20255.0Tonight was saved by the two best sales associates I’ve EVER had in 53 years. The brakes I bought at Camden didn’t have the hardware included as stated. Camden had sold out of the brake pads I had. Drove to Waverly where Heather S. And Kim literally checked four boxes exactly like I had bought to discover manufacturing company had left the hardware out of ALL OF THE BRAKE PADS. They were sold out of the extra you could buy to go with brake pads. These two ladies confirmed they did not have brakes to replace the ones I bought of better or lesser quality. They called Advanced Autoparts for me and had them price match plus make sure EVERYTHING was in the box and waiting on the counter. I sure hope the managers let these ladies know they saved the night for us as my significant others f-350 dually literally had a brake pads fall over driving abd stranded in Benton County. So I drove from Paris to help and then to Waverly and I was so blessed to have these two ladies take my problems and resolve them as if it was them stranded and stressed out. They are 10 on 1-10 scale. Perfection and Autozone should keep these ladies and use them to train others. Huge thank you to them for being busy yet juggling chainsaws wide open lol. 😆 Hope they get a bonus or recognition for such above and beyond personal treatment. They don’t know me from anywhere but treated me like family.