AutoZone Auto Parts

4.3
966 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Desert Hot Springs #2877 in Desert Hot Springs, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Desert Hot Springs, CA or call us at (760) 329-1072.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12660 Palm Dr, Desert Hot Springs, CA
92240, United States

Hours

Reviews

4.3
966 reviews
5 stars
623
4 stars
162
3 stars
90
2 stars
36
1 star
55

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the staff, particularly Juan S, for their exceptional service, knowledge, and helpfulness.

Staff Knowledge

Many reviews highlighted the staff's expertise in auto parts and their ability to provide valuable advice and assistance.

Friendly Atmosphere

The store was noted for its friendly and welcoming environment, making customers feel appreciated and valued.

Efficiency

Customers appreciated the quick service and efficiency in handling their needs, even during busy times.

Problem Solving

The team was recognized for their ability to resolve issues effectively, such as warranty problems and product exchanges.
  • JM
    Jenny Miranda
    6 days ago
    5.0
    juan s and Juan g. was very friendly and professional. I was stuck in a dark parking lot having alarm issues with my car not wanted to start. Both of these gentelmen went the extra mile to help me and get my car started. I am very proud of the staff at this auto zone location and they saved me hundreds from calling a roadside side assistance. Thank you guys so much !
  • CK
    carlos kimsosa
    Nov 3, 2025
    5.0
    Juan s always Helps me out on certain stuff I have no knowledge on. I have saved a ton of money because he just doesn’t sell you the part he tries to walk you through on how to fix it
  • HM
    Hector Mancillas
    Oct 29, 2025
    5.0
    Juan S. Has always been of good help at the location, hard worker and very knowledgeable. Mario General Manager was also helpful I had an issue with a warranty and they figured it out. If you need any help they got you.
  • VR
    Vida Rivas
    Oct 28, 2025
    5.0
    Juan S. Was such a kindand helpful man. He was very informative and resourceful. Truly appreciate the service and help
  • KY
    Kaden Young
    Oct 24, 2025
    5.0
    This autozone has always helped with any questions I had. I recommend them if you need some parts or oil and have some questions. Mario helped us at the front desk and has a great sense of humor, made the buying process fun.