Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Juan C, Alex, and Samantha for going above and beyond.
Staffing Issues
Numerous reviews mentioned long wait times due to insufficient staffing, with customers expressing frustration over the lack of assistance during busy periods.
Product Availability
While some customers found the parts they needed, others reported issues with inventory, including receiving incorrect or broken parts.
Store Cleanliness
Several reviews noted that the store was clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were also reports of rude staff and poor customer service, indicating inconsistency in service quality.