Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lancaster Ave in Wilmington, DE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilmington, DE or call us at (302) 421-8330.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
586 reviews
5 stars
335
4 stars
127
3 stars
58
2 stars
28
1 star
38
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist, although some customers noted instances of employees being unhelpful or lacking product knowledge.
Product Availability
Customers generally found that the store had a good selection of parts and products, but there were complaints about receiving the wrong parts or difficulty in finding specific items.
Store Environment
The store was often described as clean and organized, but some customers mentioned issues with overcrowding and understaffing.
Service Speed
While many customers appreciated the quick service, others experienced long wait times and delays in assistance.
- DTDenise ThomasOct 23, 20255.0I bought a complicated car. I have been to multiple locations, for things like free testing to fluids and oil to cute accessories. Staff is super friendly and helpful, at every location. Thank you for making routine maintenance and semi emergencies such a great experience!
- LBLisa BrownOct 15, 20251.0I don’t even want to give this store any review they are horrible from the Supervisors all the way to the managers. They come in smelling like cannabis talk to any type of way I witness one lady think she is with dreads never has a name tag but quick say call corporate I’m not going no where. But I do have friends that have accounts with this store as well and I’m anxious to let them to know how I was treated by this so call Supervisor or as she states she is irreplaceable. I next saw her tell another customer oh no that not my job that what I have red shirts for. I see threats being made I will see after I get off. This is distasteful and to think i would even consider bringing any more business to this place I will not I will travel another 20 min to go to Napa or advance auto where I will be respected and notated like my money does not matter.
- BMBill MillerAug 20, 20255.0All the associates seemed willing to help!! Had a great vibe as soon as I entered the store.
- DLdenise laneJul 26, 20255.0They were both knowledgeable and professional repeat customer at this location
- TLThe Gutter Cleaner LLCJul 14, 20254.0Almost always have what you need