Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Montauk Hwy in Mastic, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mastic, NY or call us at (631) 281-2146.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
580 reviews
5 stars
289
4 stars
114
3 stars
76
2 stars
31
1 star
70
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude or unhelpful.
Employee Knowledge
Many customers expressed concerns about employees' lack of knowledge regarding car parts and services, leading to frustration during their visits.
Efficiency
Several reviews noted long wait times and inefficiencies in service, particularly during busy hours, which detracted from the overall experience.
Positive Experiences
Despite some negative feedback, many customers highlighted positive interactions with specific employees who provided excellent service and support.
Store Conditions
Some reviews mentioned issues with store organization and staffing levels, impacting the overall shopping experience.
- HHhule huleNov 3, 20255.0Personal muy amable y te ayudan en lo posible Gracias
- ASANTHONY PAOLO CASAS SUAREZOct 27, 20255.0El Señor Samuel Gomez es una persona muy profesional, siempre he ido a los Autozone pero es el unico que he visto que tiene mucha amabilidad y trata de siempre de darte solución a todo espero que los otros trabajadores aprendan mucho de el Gracias
- AIA1 Critter Sitters and Training, IncSep 14, 20255.0The Mastic store only had one of what I needed BUT looked the part up and found that the Shirley store had one that I was able to pick up. Thank you Mastic Auto Zone!
- JJJon JozaitisSep 6, 20253.0There are several people there that really don't know about cars also, when I went, there were probably 6 people there. It's working and totally ignored me, even though I stood in front of them, waiting for them to say can I help you? I had to go to a different counter, and there was one guy actually working the other people didn't seem to be doing anything if you know what you want, and don't have to ask any questions. I guess it's okay. I wish they would hire people who know cars. It is a car place
- LDlouis danettiSep 2, 20252.0It’s a shame one person can bring a whole store down I was in there yesterday I left because of the line and don’t get me wrong the bald grey shirt and the little guy in the red shirt was moving fast what turned me off was the other big guy in the grey shirt just watching then telling them to answer the phone while he doing nothing just terrible hope something changes soon