Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ne Jacksonville Rd in Ocala, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ocala, FL or call us at (352) 401-9243.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
489 reviews
5 stars
330
4 stars
93
3 stars
32
2 stars
11
1 star
23
What are people saying?
AI-generated from customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Andrew and Dana for their exceptional service.
Knowledgeability
While many employees were noted for their helpfulness and knowledge, there were also complaints about some staff lacking basic automotive knowledge, leading to frustration for customers.
Product Availability
Most customers found that the store generally had the parts they needed, although there were instances of stock issues and employees being unable to locate items.
Store Experience
The store was described as clean and well-organized, contributing to a positive shopping experience, though some customers reported slow service during busy times.
Mixed Reviews
While many reviews were positive, there were notable negative experiences regarding customer service and staff knowledge, indicating inconsistency in service quality.
- DFDonna Foika4 days ago5.0Helped me figure out why I had multiple lights on my dashboard lighting up.
- CSCaasi Sol-HeirNov 5, 20255.0The cashiers was very knowledgeable and also efficient in just answering a couple questions I had while testing my battery.
- BHBob HelliwellNov 4, 20252.0Never has anything in stock,then say it's going be here in the morning. 3:30 next afternoon it shows had mechanic waiting on a Sunday. What pisses me off it came from Bellevue. I could have picked up an got home in 30 minutes 🤔🤨
- TCTammy COct 15, 20255.0Lighting was good, self checkout.
- JJJaniceSep 19, 20255.0My engine light came on and I was driving past the Auto zone store so I stopped in to get it checked ,the guy was very kind and came out to diagnose it .Found out what it was and took care of the problem.