Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E 42nd St in Odessa, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Odessa, TX or call us at (432) 366-0654.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
268 reviews
5 stars
140
4 stars
56
3 stars
24
2 stars
10
1 star
38
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor service and unprofessional behavior from management.
Staffing Issues
Customers frequently noted long wait times due to insufficient staffing, with only one employee handling multiple customers.
Product Availability
Some customers expressed frustration with limited product availability and inaccurate online inventory.
Store Cleanliness
The store was generally reported as clean and organized, contributing positively to the shopping experience.
Knowledgeable Staff
Several reviews highlighted the helpfulness and knowledge of specific employees, enhancing customer satisfaction.
- RNRay NatividadNov 2, 20251.0Excellent work and service
- LBLou BurgeOct 22, 20251.010 customers with 1 employee working. She was keeping up as best she could but so unprofessional. Needs a new manager
- JCJeannie ChristmanOct 11, 20255.0Young man was very helpful in replacing my fob battery and suggesting a quality wiper for a work truck. Easy access and ample parking.
- KMKenneth McdanielAug 1, 20255.0The staff was quite supportive, and Miss Brandy was exceptional and patient in helping me locate the warranty for my previous battery. She looked through several accounts, and as a result, I now have a new battery for my truck.
- MOMr OJul 26, 20255.0Wonderful customer service and management Team. Young man Kammaron was very knowledgeable and helpful! Keep up the good work young man!! Definitely recommend!!