Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Southside Blvd in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 564-1906.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
400 reviews
5 stars
295
4 stars
50
3 stars
11
2 stars
7
1 star
37
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with vehicle issues.
Product Availability
Customers appreciated the wide selection of automotive items available, although some reported issues with inventory accuracy.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about poor service and unhelpful staff at times.
Efficiency
Several customers noted quick service and efficient problem-solving, particularly with battery replacements and diagnostics.
Staff Attitude
Feedback indicated a mix of positive and negative staff attitudes, with some customers experiencing rudeness or lack of assistance.
- UXUr Xa2 days ago1.0Very disappointed with the service at this AutoZone (Southside Blvd) tonight November 10th around 7 PM. I asked the employee (a bald man with a beard) to help me check the availability of a Dorman 1/4" x 3ft tubing that shows “In Stock” on the AutoZone website. He didn’t even look it up on the computer. When I politely asked him to check it through the system, he said, “I’m not going to look it up, I know what I have on my shelves.” I then asked him to at least go and check the shelves, and he replied, “I know it’s not there, I’m not going.” I asked several times, trying to be polite, but he just refused and gave me an impatient sigh — almost like saying “Why are you even asking?” I left the store honestly shocked. I’ve always liked AutoZone, but this kind of attitude is completely unacceptable. I really hope the management reads this and pays attention — customers shouldn’t be treated this way when they’re just asking for help.
- MLMarcus Leverett5 days ago5.0The associate Jordan Moore made my experience easy and fast by helping me find and apply paint to my damage rim . It looks brand new . Thank you Jordan 😁
- JMJimbo MOct 26, 20255.0Good
- MLMatthew LyonsOct 21, 20255.0Charles was super helpful! He spend extra time assessing the issue with my vehicle and offered great advice.
- JFJean FOct 13, 20255.0Gary helped me with my battery! He was awesome and professional!