Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #3521 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 939-8052.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
260 reviews
5 stars
163
4 stars
41
3 stars
17
2 stars3
1 star
36
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Staff Knowledge
Several customers reported that staff members lacked knowledge about products and services, leading to frustration.
Store Organization
The store is described as well-organized by some, but others noted issues with unprofessionalism and disorganization.
Product Availability
Customers generally found that the store had the parts they needed, although some experienced issues with specific services like battery testing.
Overall Experience
While many customers had positive experiences, there are significant complaints about poor service and unhelpful staff, indicating inconsistency in service quality.
- DDDon DavenportOct 18, 20255.0Great group of people working there. They are very helpful never have a problem with anything or finding anything you're on top of the game with recomend to anybody
- HGHugo GarzaOct 12, 20251.0I had to come here ,4times to charge my battery to 100% because Everytime i came they said they was gonna charge it, they just left it in the back talking about its a good battery at 70% . Like no , i need it at 100% for a reason. Why wasn't it charging? I left or overnight. Its ridiculous, they lie to you n say they will charge it but they don't. They just leave it in the back.. make sure you test your battery here. They will lie . They lied 3 times. This place is very unorganized and unprofessional. They lie n play a lot. Very childish crew
- LLLaDarieusSep 20, 20255.0They were very helpful
- KKKeisySep 18, 20255.0Excelente trabajo y excelente personas que están hoy por la noche! Ojala está linda empresa tubiera mas empleados. Como los de hoy
- JGJoe GarzaMay 28, 20253.0They don't offer tool rental