Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mesa Drive in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 635-2080.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
547 reviews
5 stars
350
4 stars
75
3 stars
44
2 stars
17
1 star
61
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond, particularly highlighting employees like Michael, Eliana, and Daphne.
Staff Knowledge
Customers frequently noted the staff's knowledge about products and services, with specific mentions of employees like Michael and Victor who provided detailed assistance.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with certain staff members, indicating inconsistency in service quality.
Store Environment
The store was often described as clean and welcoming, contributing to a positive shopping experience for many customers.
Product Availability
Several customers appreciated the availability of parts and services, although there were complaints about specific items being out of stock or issues with service speed.
- GLGissel Lucero3 days ago5.0Eliana, great customer service! They were very attentive and helped me with everything I needed from start to finish. I really appreciated their patience, professionalism, and willingness to go above and beyond. Highly recommend!
- GBGlenn BaldwinNov 11, 20255.0I love the the security guard she the best ever she walk stay on her job must give good report of this lady she is #1 on the North side
- KKKingkareem420Nov 10, 20255.0Daphne made sure that she got the correct part for me and was very helpful.
- NNNatalyNov 5, 20255.0Eliana was so much help to me without her idk what I’d be getting or doing thank you for your great service!
- CMCrabon MilesOct 31, 20255.0Every time I come in everybody is always smiling and ready to greet anyone who walks through the door and the customer service is always great