Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Yellowstone Ave in Pocatello, ID is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pocatello, ID or call us at (208) 233-2331.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
690 reviews
5 stars
388
4 stars
162
3 stars
86
2 stars
19
1 star
35
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported poor service and unhelpful associates.
Product Availability
Customers appreciated the availability of common auto parts, but some expressed frustration over the need to order specific items.
Staff Knowledge
Several reviews highlighted the expertise of certain employees, but there were also mentions of inconsistent knowledge among staff.
Positive Experiences
Many customers shared positive experiences with specific employees who went above and beyond to assist them.
Frustration with Policies
Some customers expressed dissatisfaction with store policies, particularly regarding returns and warranty issues.
- NMNikole MissfairyOct 16, 20251.0The young female associate tonight was not helpful at all when we asked questions about a deal on an oil change package, sent us to look for our own filter which we could not find. She looked in the back and just said she couldn't find it. So we bought our quart of oil and asked if there was a paper funnel, she proceeded to borrow me a plastic one. When I came back in to return it she didn't respond when I said thank you, like literally didn't even acknowledge me. No sorry about that, can I look into ordering it for you or checking the other store, no have a good night. Nothing. Just very poor customer service. Very disappointed in our experience tonight. Guess we will shop at O'Reilly.
- BSBella ShortOct 13, 20255.0Great experience today! Had a question about some windshield wipers and was quickly helped with all my questions and was directed to the right product where they even tested it on my car to make sure they fit! Will always stop here for car part needs in the future.
- JMJulian MasonOct 12, 20255.0Great experience today! My headlight was out and Samuel was a life saver! Great customer service and support! Also had a great conversation. Truly thankful and appreciative for how helpful and nice he is. If I ever need help again, I know where to go! Thank you again Samuel!
- BMB MoodySep 30, 20255.0Great service, very helpful and knowledgeable. A nice change from other locations.
- TBTreasa BambroughSep 21, 20255.0Thank you Ethan Sieber for helping with our batteries and also the customer service was amazing.