Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Los Angeles #5419 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (323) 735-8492.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
499 reviews
5 stars
308
4 stars
92
3 stars
35
2 stars
20
1 star
44
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Max, David, and Andrea, highlighting their willingness to go above and beyond.
Management Issues
Several reviews pointed out poor management practices, including unprofessional behavior from some managers and inconsistent service.
Product Availability
Customers frequently noted that the store had the parts they needed and appreciated the knowledgeable staff who assisted them.
Inconsistent Experiences
While many customers had positive experiences, others reported rude service and long wait times, indicating a lack of consistency in customer care.
Warranty and Returns
There were mixed reviews regarding warranty service, with some customers expressing frustration over denied returns and warranty claims.
- JPJosé Luis Colocho peraza1 day ago5.0Went to AutoZone to buy wipers since s storm is coming. Customer service is awesome at this store, Frankie even came out to help me on these wipers that are quit difficult to put on. He took care of it and I'm glad for his service. Great customer service!!! .
- DDdavyanOct 28, 20255.0KREN IS AMAZING AND SO NICE.
- THTommy HerreraOct 13, 20255.0I came to do waranty on a part and they helped me out and did warranty on it with no problems what so ever teally helpful staff
- MRmiguel angel RaygadaOct 7, 20255.0Buen servicio , me ayudaron a llevar mis respuestos al mecánico se los agradezco , lo recomiendo definitivamente
- MGMG GOct 3, 20255.0I'm giving this store 5 stars for the store manager David's quick action to contact me and accept the return, while the initial refusal by staff was frustrating, David stepped in to correctly address my warranty return, which is a sign of good management and commitment to customer satisfaction. He fixed the problem and insured the store upheld it's warranty obligations ,thank you David.