Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ontario #5617 in Ontario, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ontario, CA or call us at (909) 983-8211.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
283 reviews
5 stars
180
4 stars
51
3 stars
18
2 stars
6
1 star
28
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Samantha, Juan, and Fausto, highlighting their exceptional service.
Staff Knowledge
Several reviews noted the staff's knowledge about automotive parts and their ability to assist customers effectively.
Long Wait Times
Customers frequently mentioned long wait times and disorganization at the store, particularly during busy periods.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from some employees.
Product Availability
Some customers expressed frustration with the lack of basic parts in stock, leading them to seek alternatives at other stores.
- LAleonardo alavezOct 2, 20255.0Buena atencion
- MHMaria HernandezSep 25, 20255.0I came in to purchase some items for my vehicle and was assisted by Samantha. She provided outstanding customer service, and I truly appreciate her professionalism and helpfulness. I’d like to thank her and sincerely hope she’s considered for a promotion in recognition of her exceptional service.
- RRR M (RJM)Sep 24, 20251.0Sep 23 at 9pm. It was easy for Miguel to tell me both parts I needed were out of stock and go to the main hub store in Pomona just for me to look them up online and prove him wrong twice... I swear the kids autozone hire today don't know a thing about automotive or don't even attempt to do their jobs... So beware go with your availability part numbers ready. Because if they have to look it up they'll just say "its out of stock" (a/c switch & multi purpose relay) pretty basic stuff thats stocked of easy to look up in the system.
- JRJarod RussakyAug 27, 20255.0Went in for an exchange and Samantha provided the best customer service experience I’ve ever experienced. We ran into an issue and she handled it swiftly and perfectly.
- DVDavid & Luisana VazquezAug 11, 20255.0I had to pick up some parts up for my Toyota and the manager George was very knowledgeable, helpful and professional with all the questions I had.