Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albany in Hartford, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hartford, CT or call us at (860) 520-1339.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
456 reviews
5 stars
206
4 stars
113
3 stars
55
2 stars
32
1 star
50
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unhelpful behavior.
Staff Training
Several reviews indicate a need for better staff training, as some employees were described as unprofessional or lacking knowledge about products.
Product Availability
Customers appreciated that the store often had the parts they needed in stock, but there were also complaints about receiving the wrong parts.
Store Environment
The store's cleanliness and organization received mixed reviews, with some customers noting it was clean while others described it as dirty and chaotic.
Overall Experience
While many customers had positive experiences and expressed loyalty to the store, there were significant complaints about service quality and staff attitudes.
- LWLori WilsonOct 18, 20253.0Staff needs training
- LDLAFEADENADIE01 Lafea DenadieAug 14, 20255.0I LOVE IT 💕 MY PRINCESS AND BABY BOYS AND PAPA ARE THE BEST I BEEN GOING THERE FOR 14 YEARS AND I WILL NEVER STOP GOING. THE ARE VERY RESPECTFUL AND HELPFUL 👍👋 BLESSINGS FOR ALL 🙏💯🙏🙋🥰👍👋
- FAFaizan AhmadAug 14, 20251.0Walked into this AutoZone for a simple part, but instead of helping, the staff told me to find it myself. The store wasn’t busy — four employees just standing behind the counter — yet they made it clear they don’t assist customers in locating items. If you shop here, better do all your research beforehand because you’re on your own. Disappointing, and they can definitely raise their game. GOOD LUCK everyone 🤷♂️
- SSSoso SanchezJul 28, 20255.0Great coustmer service.. Exelent
- EAEdith Alicia Rivera AliceaJul 15, 20255.0This particular AutoZone was extremely helpful and put my mind at ease. I stopped to get the battery of my key replaced. When I asked if they did diagnostic testing. They went to my car without hesitation and told me that everything was fine that most likely the maintenance light came on because it was getting close to needing an oil change. Low and behold he was right. Very nice young man polite and respectful.