AutoZone Auto Parts

4.2
568 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W North St in Jackson, MI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jackson, MI or call us at (517) 783-2815.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
814 W North St, Jackson, MI
49202, United States

Hours

Reviews

4.2
568 reviews
5 stars
326
4 stars
134
3 stars
51
2 stars
24
1 star
33

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Employee Performance

Specific employees, particularly Cory and Christal, received multiple commendations for their exceptional service and professionalism.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported poor service and unprofessional behavior from certain staff members.

Product Availability

Customers noted that the store generally had the parts they needed, although there were instances of items being out of stock.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, indicating that some customers found the store to be expensive compared to competitors.
  • RV
    Raney Vanepps
    1 day ago
    5.0
    Cory was a great help today! Working hard in this cold weather and still giving great service to the customers in his community, thank you so much!
  • LL
    Litty Wellness’s Spa & Lounge
    1 day ago
    5.0
    We just want to give a huge shoutout to Cory for being so amazing and helping us not only get the right product for our vehicle but installing it as well and saving us money and time and as we all know money is time so again thank you so much!
  • CM
    Caron Mroz
    3 days ago
    5.0
    I want to thank Michael for his help with getting a refund on a bad battery that was still under warranty and purchasing a new one with more power. He took out the old battery and put the new one in for me and it was his first time doing so. I could tell he was nervous and he did a very good job. Thank You Michael.
  • JP
    James Pritchard
    3 days ago
    5.0
    Cory is the best guy I've encountered for the entire time I've been coming to an AutoZone, and I've been to several different stores, in at least 7 states. He is absolutely a great person!
  • JV
    Josie Vitale
    Sep 25, 2025
    5.0
    Noticed my vehicle was not starting like it usually does. Stopped by after work and Robert helped me get a new battery and fortunately he was able to install it. My old battery was bulging at the sides and could have been a disaster. I am very thankful they were able to help me. Robert was very knowledgeable and professional.