Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Paul, Misael, and Jewel for their exceptional service.
Product Knowledge
Several reviews noted the staff's knowledge about automotive parts and their ability to assist customers with diagnostics and repairs.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, particularly regarding warranty issues and returns.
Store Environment
Customers appreciated the cleanliness and organization of the store, making it easier to find needed items.
Long Wait Times
Some reviews mentioned long wait times for service, particularly during busy periods, indicating a need for more staff.