AutoZone Auto Parts

4.2
1479 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Las Vegas #5731 in Las Vegas, NV is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Las Vegas, NV or call us at (702) 362-1540.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3455 S Decatur, Las Vegas, NV
89102, United States

Hours

Reviews

4.2
1,479 reviews
5 stars
865
4 stars
302
3 stars
129
2 stars
48
1 star
135

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Paul, Misael, and Jewel for their exceptional service.

Product Knowledge

Several reviews noted the staff's knowledge about automotive parts and their ability to assist customers with diagnostics and repairs.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, particularly regarding warranty issues and returns.

Store Environment

Customers appreciated the cleanliness and organization of the store, making it easier to find needed items.

Long Wait Times

Some reviews mentioned long wait times for service, particularly during busy periods, indicating a need for more staff.
  • GR
    Gero Rivero
    Oct 27, 2025
    5.0
    Jay gave one of the best customer service i have ever had in an AutoZone. Thank you!
  • AK
    Andrew Koligian
    Oct 20, 2025
    5.0
    Deavonte(I hope I spelled his name correctly) was such a wonderful staff member, he was kind, helpful, and just exactly what you'd want from a retail employee. I cannot say enough good things about him and his help. Thank you again, you were so very helpful.
  • KH
    kathleen hamilton
    Oct 5, 2025
    5.0
    Get in the zone can't go wrong here
  • JA
    Just Andre'a
    Sep 29, 2025
    5.0
    Jay is awesome. He came out and helped me reset my battery. He was very nice and heard me out. Allowed me to vent. I love coming here because everyone is helpful. I'll be returning
  • VM
    vitor martinez
    Sep 14, 2025
    1.0
    First time I have a problem with some autozone part and they didn’t care about. I send one of my customer to there to buy a alternator I installed in my shop and in the next day they said the car stoped in the street. They have a AAA account and they send the car to my shop. I charged the battery and when I run the scanner they give a fault p0636. Anyway that guy who they call Brandon and answer the phone telling me he is a manager of that unit. He said he run the alternator in his machine but the machine said it’s ok and I ask him why my scanner saying it’s bad? Start talk like I don’t know what I do. Asking if I’m a mobile mechanic and if not what’s is the name of the shop. I told him the name of the shop and address and he just answer me idk what shop is. And I answer him back you should know what shop is? I’m telling you the code is showing in my scanner. I just told him if you can’t change the part on the warranty it’s possible if you refund the customer for he can go buy in another place? And he said no. I said ok that’s fine o will the the customer to ask for the refund on the bank if you guys don’t want to get the part with defect back and refund him. That’s the picture of my scanner! For you Brandon or whatever is your name