Customer Service
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful interactions.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there are complaints about employees lacking vehicle knowledge and providing incorrect information.
Store Experience
Customers appreciate the cleanliness and organization of the store, but some report long wait times and inconsistent service quality.
Product Availability
The store generally has a good selection of automotive parts in stock, but there are instances of customers receiving incorrect or faulty products.
Management Issues
Several reviews mention negative experiences with specific managers, indicating a need for better management training and customer interaction.