Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Los Angeles #5503 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (310) 549-5220.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
504 reviews
5 stars
300
4 stars
96
3 stars
49
2 stars
18
1 star
41
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unprofessional behavior.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided helpful assistance, but others experienced a lack of product knowledge.
Store Management
The store manager received both positive and negative feedback, with some customers appreciating their help while others criticized their competence.
Product Availability
Customers frequently mentioned issues with stock availability, with some items being out of stock or not accepted for recycling.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported frustration and disappointment.
- MPMary Perez-TaveraOct 29, 20251.0Horrible to deal with the incompetence of Raquel Quintero (store manager) If you can even say that. Mis information , not knowledgeable on store warranties Vs's manufacturer warranties. Worst experience ever. Do not shop here!
- RSRC AuTo RePAiR & SeRViCeSOct 25, 20255.0Great & helpful staff even when busy times arose in the store. Great Job.
- ASAnnMarie SandsOct 6, 20251.0Felt sorry for the worker. He was the only one at the counter and running the register too. His attitude was his own though. He acted like he didn't want to be working at all. Definitely didn't want to be bothered with customers. I needed a windshield wiper for a Prius C. He annoyed asked which one and rattled off a bunch of numbers. He wants me to get the wiper blade. So out I go. Can't figure out how to get the blade off. I'm out there for awhile. A customer from inside the store who heard the employee offered to remove the blade for me. Now I know how to replace them. Going back into the store there is a longer line. I have the wiper blade in hand and pick up an AC recharge for my dad. The employee is treating every customer like he did me. I walked up to the counter while the lady in front of me was being served seat the AC recharge on the counter left and drove to O'Reillys on Anaheim and got great service from someone who wanted to be at their job.
- IIIsaiahOct 5, 20251.0Twice already i gave my batteries to recharge after being told that they were good, and to come back in an hour. I go back, both times, and both times the employees forgot to put my battery on the charger. Hard work? Or hardly working?
- JSJuan SoriaSep 24, 20255.0Good service adtention