Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Santa Ana #5540 in Santa Ana, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Santa Ana, CA or call us at (714) 418-0766.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
456 reviews
5 stars
293
4 stars
81
3 stars
29
2 stars
13
1 star
40
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Pricing
Some customers found the prices to be high, while others appreciated the good deals and warranties offered.
Efficiency
While many reviews highlighted quick and efficient service, there were complaints about long wait times and slow systems.
Product Availability
Several customers experienced issues with product availability and incorrect parts being provided, leading to frustration.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding rude staff and poor customer service.
- JAJeanivic Aquino4 days ago5.0I went to this store earlier today and the guy who helped me was so helpful and patient with me despite being short staffed. I didn’t get his name but I hope he gets recognized. He has tattoos. I totally understand when you have to work when you’re short staffed. I can tell he was stressed but despite that he was still patient, very helpful, and friendly. He even offered some helpful advice regarding my car’s issues.
- WBwalt baker5 days ago4.0They have nollegeable counter personal with all the parts and tools and some advise too try and help you any and all car problems.and some good prices too.
- DADanielle Sullivan (Zahra Amiri)Nov 3, 20255.0This place is super they are fast and to the point. The people at the register are so helpful and pleasant I find it refreshing you guys are great!!!
- MLMichelle LozanoOct 14, 20255.0Justo and Kevin were very helpful, I appreciate them helping me get my battery switched out!
- JBJared BarrientosSep 20, 20253.0Long lines with multiple associates walking around. A guy with long hair and a grey shirt finally helped us but charged us for an item and tried lying to us by saying that it was free. The item obviously showed up as charged on the receipt and we had to get in line again to get the item refunded.