Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jason, Kristina, and Axel going above and beyond.
Service Speed
Several reviews noted that service could be slow at times, with some customers expressing frustration over long wait times.
Product Availability
Customers appreciated the store's ability to locate parts quickly, although some reported issues with stock availability and needing to return for items.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about poor attitudes from some staff members, indicating inconsistency in customer experiences.
Free Services
Customers valued the free services offered, such as battery testing and installation, which contributed positively to their overall experience.