Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Garners Ferry Rd in Columbia, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbia, SC or call us at (803) 695-2394.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
381 reviews
5 stars
232
4 stars
67
3 stars
32
2 stars
9
1 star
41
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kelby, Nicole, and Archie.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported poor experiences with certain employees, citing rudeness and lack of assistance.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although some expressed frustration with the need to order items.
Manager Performance
The store manager, Ela, received high praise for her professionalism and helpfulness, while other managers received criticism for their lack of support.
Service Speed
Several reviews mentioned quick service and efficient assistance, although there were instances of delays and poor customer handling during busy times.
- KMKade MorelandSep 30, 20255.0Charged my battery for free can’t complain
- CWChad WilsonSep 9, 20255.0Having a daughter too far away in college to assist on something like a dead battery is tough, but thankfully the team at Autozone takes great care of their customers. I really appreciate them taking care of my daughter's car and getting her safely back on the road!
- RHRebecca HuttoSep 8, 20255.0Love the staff here so much. Very friendly helpful and patient with you.
- TATyronnica AlfordSep 5, 20255.0Came in very clueless and confused. Mr. Friday was very patient and knowledgeable. He was able to help me purchase the correct battery and warranty. He then changed change my battery and tested my starter and alternator. He answered all my questions in the process! Thanks for having such a dedicated employee AutoZone!
- VSVeronica Joy SoanAug 12, 20255.0Kelvin was incredibly helpful. He used their free diagnostic tool to check my car and took the time to explain the results clearly. He also guided me on which items I needed, making the whole process easy and stress-free. Great service and friendly staff!