Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Emanuel Church Rd in West Columbia, SC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Columbia, SC or call us at (803) 359-6775.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
302 reviews
5 stars
183
4 stars
58
3 stars
36
2 stars
10
1 star
15
What are people saying?
AI-generated from customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their excellent service.
Product Knowledge
Many reviews noted the staff's knowledge and ability to provide helpful advice regarding vehicle issues and parts.
Pricing Concerns
Some customers felt that prices were high, particularly for certain items, leading them to consider alternative stores.
Inconsistent Experiences
While many had positive experiences, there were reports of poor service and mistakes made by staff, particularly regarding product selection.
Convenience
Customers appreciated the convenience of the location and the availability of parts, although some faced challenges with stock levels.
- TBTony BowneNov 10, 20253.0Overpriced but convenient. I used to have a commercial account here and somehow it was deleted out so I don't get any discounts anymore. I only go if I'm in a rush otherwise I drive the extra to go to O'Reilly's where I get my discounts.
- SBScott BurkholderSep 22, 20255.0We took a car last weekend for a battery. Blair helped us pick out just the right thing, and install was a breeze. I appreciate the fair price and great customer service!
- KCKaren CollinsAug 1, 20251.0My 80 year old mother went in for a battery. They sold her the wrong one even though the car was there. Apparently they don't install them anymore so she took it home where my nephew discovered it was the wrong one. They took it back within the hour (was never installed) and were told they have a no refund policy for batteries. She's out 180$. Real classy AutoZone. Will no longer be doing business personal or commercial with them anymore. Very disappointed
- DBDaniel BarcenasJun 24, 20255.0By far, this is the best AutoZone around. The staff are very friendly and they give me the best suggestions and information for my vehicle. I’ve been shopping at this AutoZone for years and every time I walk in the staff are always helpful and knowledgeable with the proper tools for my vehicle project. I could choose other auto stores like NAPA, advance, O’Reillys but this AutoZone always has my business. Thank you guys so much you guys rock.
- JHJames HendricksJun 1, 20194.0Great parts reasonable prices