AutoZone Auto Parts

4.3
599 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Livingston Ave. in Columbus, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Columbus, OH or call us at (614) 258-7799.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
970 Livingston Ave, Columbus, OH
43205, United States

Hours

Reviews

4.3
599 reviews
5 stars
383
4 stars
112
3 stars
55
2 stars
22
1 star
27

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Yolanda, Shawn B, and Carlos going above and beyond.

Efficiency

Customers frequently noted quick service, with many being able to find what they needed and complete transactions in a timely manner.

Store Management

The store managers received positive feedback for their professionalism and ability to assist customers effectively, although some reviews indicated a need for better staffing.

Product Availability

Most customers reported that the store was well-stocked and organized, allowing them to find the parts they needed without difficulty.

Mixed Experiences

While many reviews were positive, some customers expressed frustration with service issues, such as incorrect parts being provided and staff distractions.
  • TT
    Tai
    1 day ago
    5.0
    Carlos was amazing, went in needing a battery change and he did it in 5 minutes with no hesitation. Thanks again!
  • JL
    Jasmin Lawson
    Oct 2, 2025
    5.0
    Got in & out found what I needed
  • FM
    Falisia Murphy
    Sep 22, 2025
    5.0
    Store #780 - The store manager Jamie is an absolute god-send. She immediately made us feel so comfortable and helped us w our any hesitation. Very grateful to have stopped at this location before our long drive home! 🫶🏽
  • TT
    T T
    Aug 22, 2025
    4.0
    Helpful... very nice.. the store looked great.
  • KK
    Kaykay
    Aug 15, 2025
    4.0
    I've had mostly good experiences in this store - as I am a regular (2x/weekly if not more... Buick... enough said?) customer... rarely does the store lack what I am needing... it's organized fairly well, lines VERY RARELY hold me up for more than 3 minutes.. And the interactions with employees there are usually good ones. On 2 occasions I had to refrain from being pushed out of character due to employees acting like they are mechanics instead of salespeople...