Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Puritas Ave in Cleveland, OH is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Cleveland, OH or call us at (216) 251-9840.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
510 reviews
5 stars
333
4 stars
80
3 stars
44
2 stars
15
1 star
38
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior.
Staff Knowledge
Several reviews highlighted the knowledge and expertise of specific employees, particularly Nathan and Elijah, who received commendations for their assistance.
Product Availability
Customers noted that while the store generally has a good selection of parts, there were instances of items being out of stock or not available as promised.
Overall Experience
Many customers expressed satisfaction with their experiences, citing helpful staff and good service, though some had negative encounters that impacted their perception.
Pricing
Prices were described as reasonable by some, but others felt they were on the higher side compared to competitors.
- AKAbdelrazg KhatirOct 29, 20255.0Good place to have service
- KDKountry DaBarberOct 14, 20251.0Customer service terrible‼️
- JSJoe SzymczukOct 9, 20251.0Do not shop here. Staff has no idea what they're talking about. They will cause damage to your car. YOU CANNOT MIX UNIVERSAL COOLANT WITH DEXCOOL MORONS.
- ANAndy NicolaeOct 8, 20255.0They are very good reading the check-engine light and give you a print out
- GJGarrett JerkinsSep 30, 20251.03 separate times they said they had a part in store, drive there, they take forever, then they somehow don't have the stupid part.... this store went downhill, lazy employees