AutoZone Auto Parts

4.2
296 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Weber Rd in Romeoville, IL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Romeoville, IL or call us at (815) 577-3842.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
414 S Weber Rd, Romeoville, IL
60446, United States

Hours

Reviews

4.2
296 reviews
5 stars
191
4 stars
45
3 stars
27
2 stars
5
1 star
28

What are people saying?

AI-generated from customer reviews

Customer Service

The staff consistently received high praise for their helpfulness, knowledge, and willingness to assist customers with various automotive needs.

Product Availability

Customers noted that the store generally has a good selection of parts in stock, making it a reliable choice for automotive supplies.

Installation Assistance

Many reviews highlighted the staff's readiness to assist with installations, often providing this service at no extra charge.

Mixed Experiences

While most feedback was positive, there were some complaints regarding management and return policies, indicating inconsistency in customer experiences.

Knowledgeable Staff

Several customers specifically mentioned the expertise of employees, which contributed to their positive experiences and trust in the service.
  • JD
    juStin daviS
    Oct 30, 2025
    5.0
    I recieved amazing customer service from Imani and I'm expecting to come back again. Thank you, Imani I never had the chance to tell you today! Changed my light and I'm coming back for led
  • GK
    g. vkyle kasperek
    Oct 16, 2025
    5.0
    5+ stars for the quality service @ Autozone Romeoville. Cole was highly knowledgeable in replacing my battery and even taught me a few things. Top notch service for an affordable price! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
  • KS
    Kylie Sieder
    Oct 15, 2025
    5.0
    Great service! I came in and Alfredo was there to help me immediately. Got me the lowest price and changed my headlight within 5-10 minutes!
  • SL
    Scott A Lagger
    Oct 12, 2025
    5.0
    Amena did a great job! She explained everything well and installed the battery.
  • KM
    Kanika McKinney
    Sep 17, 2025
    5.0
    I took my 2020 Kia for an oil change at the dealership several weeks before and they indicated that the battery may need changing soon. I wasn't sure how much time I had until that moment so I decided to visit the local Auto Zone before the battery died completely. I walked in and was greeted immediately. I told the clerk, that I needed a battery. He asked what type of car. Diego swiftly gave me my options and price points. I asked if he would be able to assist me putting the battery in (a true damsel in distress lol) he didn't hesitate to say yes. And he even tested the existing battery before replacing it to ensure it in fact did need replacing. He tested it twice to be sure. He was knowledgeable, polite/professional and quickly met my needs as a consumer. I appreciate the level of service that he provided! Thanks so much for helping me in my time of need and with a caring/concerned/personable/professional attitude. You did your job well! I will return to Auto Zone for any needs because of how you treated me as a customer.