AutoZone Auto Parts

4.4
425 reviews
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Business Details

8130 Colorado St, Merrillville, IN
46410, United States
(219) 947-1986
https://www.autozone.com/locations/in/merrillville/8130-colorado-st.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Colorado St in Merrillville, IN is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Merrillville, IN or call us at (219) 947-1986.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8130 Colorado St, Merrillville, IN
46410, United States

Hours

Reviews

4.4
425 reviews
5 stars
276
4 stars
86
3 stars
39
2 stars
5
1 star
19

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the staff for being helpful, attentive, and knowledgeable, with specific mentions of employees like Larry, Dave, and Juan for their exceptional service.

Positive Experiences

Numerous reviews highlighted positive experiences, especially during stressful situations, such as battery replacements and troubleshooting car issues.

Mixed Staff Performance

While many staff members received high praise, some customers reported negative experiences with specific employees who were rude or unhelpful.

Product Availability

Customers expressed frustration over the availability of certain parts and discrepancies in pricing, indicating a need for better inventory management.

Store Cleanliness

The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
  • RM
    RM Minor
    Oct 31, 2025
    4.0
    Great at quickly and on budget getting the old car rolling for winter!
  • TT
    Trip TilTheWorldEnds
    Oct 27, 2025
    5.0
    The team was attentive and helpful. I got my issue resolved almost immediately. Shout out to Juan! Well done!
  • CA
    Cha'Kyah Anderson
    Oct 14, 2025
    5.0
    I had a great experience at auto zone, I was greeted when I first walked in with a smile and was helped instantly. I called over the phone and Larry helped me over the phone and also when I got to the store! Great customer service from Larry:
  • TF
    Travis Filipiak
    Sep 24, 2025
    5.0
    Gwen and maryah was very helpfull and called the other store and got the situation handled thank you so much
  • BH
    Billy Houston
    Sep 15, 2025
    1.0
    Can’t order parts from the Hub store, the managers solution was for me to drive to the hub and buy it if I need it…
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