Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Paso #3518 in El Paso, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in El Paso, TX or call us at (915) 759-0923.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
472 reviews
5 stars
308
4 stars
91
3 stars
35
2 stars
13
1 star
25
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Johnnie C., Gabriel, and Abraham for their exceptional service.
Efficiency
While some customers experienced long wait times, many others noted quick service and efficient handling of transactions, especially during battery replacements.
Product Availability
Several reviews indicated issues with product availability and inventory accuracy, leading to frustration when items were not found despite being listed as in stock.
Mixed Experiences
Customer experiences varied widely, with some expressing satisfaction and loyalty to the store, while others reported poor service and unhelpful staff.
Store Environment
The store was described as clean and organized, but some customers noted that staff morale seemed low, affecting the overall shopping experience.
- JSJoshua StadermanOct 25, 20254.0Got to the store and luckily knew what I needed and where it was. Checked out and was a nice quick visit
- LALuii AlzuarteOct 13, 20255.0Shout out to Michael A. Thank you very much for helping me scan the computer of a car I was trying to buy, your expertise and great customer service helped me decide on not wasting my hard earned money on that malfunctioning civic. Im Greatly appreciated.
- DSDanny SolanoAug 7, 20251.0Worst customer service 20 min waiting time only 0lone customer in front of me is ridiculous they rather answer calls than help customer that's waiting in line
- IDines delgadoJul 13, 20255.0Staff is very helpful. Thank you
- SRSterling ReeseJul 4, 20255.0I was in town purchasing a vehicle from my uncle and all the car needed to get back home was a battery. I have been to many Autozone stores in the past and this one has by far been the best. Everyone was so happy to be there despite the heat and were so nice and helpful to me. I will forever recommend this location to any family or friends who are in El Paso.