Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
While some customers appreciated the convenience of having parts in stock, others reported issues with incorrect parts and stock discrepancies.
Staff Knowledge
Feedback indicated a mix of experiences with staff knowledge, with some employees being very knowledgeable while others were less helpful.
Pricing
Customers noted that prices can be high for certain tools and parts, but many felt the convenience justified the cost.
Mixed Experiences
Overall, customer experiences varied significantly, with some expressing strong dissatisfaction due to specific incidents while others had positive interactions.